Refund policy

This English translation is provided for convenience only. In case of discrepancies, the German version prevails.

A. Instructions on the Right of Withdrawal

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession:

---

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, takes possession of the last goods.

To exercise your right of withdrawal, you must inform us (c.w.design GmbH, Harderstr. 22a, 85049 Ingolstadt, Germany, Tel.: +49 841 1428240, Email: hello@blooming3d.shop) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but this is not mandatory.

You may also exercise your right of withdrawal online at:
https://blooming3d.shop/pages/contact?view=widerruf

If you use this online option, we will promptly send you an acknowledgement of receipt on a durable medium (e.g. by email) including the details of your withdrawal (such as date and time of receipt).

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

---

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal. The deadline is met if you send the goods before the fourteen-day period has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

---

General Notes

1. Please avoid damaging or contaminating the goods. Please return the goods in their original packaging, including all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2. Please do not return the goods freight collect (unpaid).
3. Please note that the above points 1–2 are not a condition for the effective exercise of the right of withdrawal.

---

B. Model Withdrawal Form

If you wish to withdraw from the contract, please complete this form and send it back to us.

To:

c.w.design GmbH
Harderstr. 22a
85049 Ingolstadt
Germany

Email: hello@blooming3d.shop

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if submitted on paper)

_________________________
Date

(*) Delete as appropriate